2020 HotelTechAwards Winners Announced
Discover the best hotel software products for your business based on data from thousands of verified expert reviews
Helping you find the best hotel software
The HotelTechAwards recognize companies that have proven to add immense value for hoteliers by helping them compete in the digital age. Technology is the key to improving the guest experience, creating a better staff culture on property and ultimately growing profits. Winners of the HotelTechAwards are determined based on verified client feedback and highlight best of breed companies across key categories of the hotel tech stack.
Based on real and honest customer feedback, these awards really do provide the most transparent view on how technology is perceived and used across the industry.
HotelTechReport is the leading platform for technology in the hotel industry, and its meticulous and impartial verification process makes this one of the most prestigious awards.
The HotelTechAwards are a powerful stamp of approval for any company to possess and for hoteliers to trust. We value the HotelTechAwards process, which collects thousands of verified reviews from around the world each year.
This honor has deep, personal meaning as it is decided upon by our clients and represents our passion and focus for providing the most sophisticated revenue technology and comprehensive support.
We at SiteMinder believe strongly in the essence of openness; it is what underpins the very core of what we stand for, and the HotelTechAwards, through the program’s data-driven and transparent process, aligns firmly with this value.
Top Revenue Management
The top rated tools to help your hotel optimize yield strategy, grow revenue and stay ahead of the compset.
Top Operations Products
The top rated tools to help your team save time, improve efficiencies and collaborate better.
Top Marketing Products
The top rated tools to help you build your hotel’s brand, improve your online reputation and attract new and repeat customers.
Top Guest Experience Products
The top rated tools to help you deliver a more seamless and frictionless experience to your guests.
🏨 Property Management System
📱 Staff Collaboration Tool
🗓 Labor Management Software
🛠 Preventative Maintenance Tool
😄 Employee Engagement Software
🖥 All-in-1 HMS
💵 Accounting & Finance Software
🛎 Concierge Software
📝 Guest Surveys Software
🕵️♀️ Fraud Prevention Tool
2020 HotelTechAward™ Finalists
🏨 Property Management System: Clock Software (Finalist)
📱 Staff Collaboration Tool: HelloShift Staff (Finalist), ALICE Staff (Finalist)
🧹Housekeeping Software: Quore (Finalist), ALICE (Finalist)
🛠 Preventative Maintenance Tool: Quore (Finalist), ALICE (Finalist)
🖥 All-in-1 HMS: Cloudbeds (Finalist)
💵 Accounting & Finance Software: M3 (Finalist)
📝 Guest Surveys: TrustYou (Finalist), Revinate (Finalist)
REVENUE MANAGEMENT FINALISTS
📈 RMS: Atomize (Finalist)
🎚 Channel Manager: Cloudbeds (Finalist), D-EDGE (Finalist)
📊 Business Intelligence Tools: Duetto Scoreboard (Finalist)
💼 M&E Intelligence Product: Blockbuster by Duetto, IDeaS (SmartSpace)
💌 Email Marketing & CRM: Experience Hotel (Finalist), For-Sight CRM by Forth (Finalist)
🖥 Booking Engine: Net Affinity (Finalist), Pegasus (Finalist)
⭐️ Reputation Management Software: Revinate (Finalist), TrustYou (Finalist)
🔈 Digital Marketing Agency: Screen Pilot (Finalist), Net Affinity (Finalist)
💸 Direct Booking Tool: LaaSie.ai (Finalist)
🔍 Metasearch Tool: Koddi (Finalist)
💬 Website Live Chat: HelloShift (Finalist)
GUEST EXPERIENCE FINALISTS
📱Guest Room Tablets: Crave (Finalist), Volo (Finalist)
⌚️ Guest Mobile App: INTELITY (Finalist)
💬 Guest Messaging Software: Bookboost (Finalist)